Job Title: Client Relations Associate
Location: Williston, VT
Pay: $21-$24
Schedule: Monday–Friday
40 hrs per week May-February
45-50 hours Feb-April
Job Type: Full-time
The Client Relations Associate serves in a strong customer service role focusing on communicating with clients both in person and phone. This position is also a support role to assist the Client Relations Team by providing additional support to ensure an efficient tax season.
What You’ll Do:
- Answer main phone lines, welcome clients and assist with inquiries, concerns, and general questions
- Arrange conference room for in-office meetings
- Receive client information either through mail processing, portal or drop off
- Maintain a well-organized workroom and client files
- Effectively document work and progress through assignments in a timely, organized manner.
- The ability to learn an understanding of IRS, state, and audit filing deadlines and to document in project management system
- Create and improve systems/procedures that create efficiencies and improve quality of service
- Ad hoc duties as assigned
What You Bring:
- To perform the job successfully, an individual must be detail oriented, disciplined, and highly organized
- Possess strong communication skills and project a professional and relatable image that reflects positively on the Firm as a whole
- Ability to manage own workflow work with minimal supervision and resolve complex questions and problems with members of the operations team
- Demonstrated experience learning new software and procedures quickly
- Experience working with confidential information
- Strong computer skills including MS Teams and Office applications
- Good attention to detail and ability to follow instructions
Perks & Benefits:
- Medical, dental, & vision insurance
- Paid time off
-
401(K) Retirement Plan
- Monday–Friday day schedule (no weekends!)
802-828-7829 | coryerstaffing.com | 20 Susie Wilson Rd Unit Lower C, Essex Junction, VT
Coryer Staffing specializes in Temporary, Contract-to-Hire and Direct Hire staffing in the North Country region of New York State. We are a proud NYS Certified Women-Owned Business Enterprise.
Coryer Staffing is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics