Help Desk Coordinator
Company: Coryer Staffing (Hiring on Behalf of Our Client)
Location: Milton, VT
Pay: $60,000+ per year | Full-Time
Coryer Staffing is hiring a Help Desk Coordinator for a client in Milton, VT. This role ensures smooth IT operations by handling help desk requests, troubleshooting hardware/software issues, and supporting IT infrastructure. If you have strong technical skills and problem-solving abilities, this is a great opportunity to advance your career.
Key Responsibilities:
- Respond to and manage help desk requests via phone, email, and ticketing systems.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, repair, and configure devices, operating systems, and software.
- Maintain network connections, user accounts, and system configurations.
- Assist with cybersecurity best practices and data recovery solutions.
- Provide remote and on-site IT support.
Qualifications:
- Associate’s degree or technical school equivalent, plus 6 months to 1 year of IT support experience.
- Preferred Certifications: CompTIA A+, Network+, Microsoft Certified: Fundamentals, or ITIL Foundations.
- Experience with Active Directory, networking (TCP/IP, DNS, DHCP), and remote support tools.
- Ability to lift up to 65 pounds.
This is an exciting opportunity to grow your IT career with a competitive salary and strong advancement potential.
518-324-5678 | coryerstaffing.com | 173 Margaret St Plattsburgh NY
Coryer Staffing specializes in Temporary, Contract-to-Hire and Direct Hire staffing in the North Country region of New York State. We are a proud NYS Certified Women-Owned Business Enterprise.
Coryer Staffing is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.